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Job Score Card
. Do you have a proven experience in SIP and worked before in telephony systems?
. Have you ever conducted risk assessment and mitigation?
. Do you believe you have good knowledge in IP infrastructure?
Qualifications
. Bachelor's degree in Computer Science, communications, or electronics engineering
. 3+ Years of experience.
. Excellent communication skills and customer support practices.
. Excellent experience in problem solving and troubleshooting.
. Knowledge in call center support (IVR platforms, call routing).
. Basics of project management skills.
. Experience in reporting and operation optimization.